Don’t abuse their trust

I thought I’d mentioned on my blog the importance of not taking your list’s subscribers for granted, but a search didn’t turn up any results on the topic. Shame on me. Guess I’m the one doing the “taking for granted” and should not assume everyone knows that. Reading this post on Andy Sernovitz’s “Damn, I […]

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Don’t use ESP to pick an ESP

Recently I was talking with a prospective client about the advantages of using an email service provider (ESP) over sending an email in-house. This person’s hurdle was exporting her address book to upload it to ESP’s platform. Obviously, that’s a huge obstacle. I recommended that she begin the process of figuring out how to recreate […]

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Spammers back at it

It’s a bit disheartening to see this story in the New York Times with the headline “Spam Back to 94% of all E-Mail.” Though this story is about malicious spammers who have found a way around the McColo take down last fall that cut off spam traffic, it lumps in opt-in email messages as if […]

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Stand out with relevant content

Making your email messages relevant is more important than ever as the number of channels by which information can be conveyed grows (i.e. Twitter, Facebook) on top of existing methods of reaching your audience (TV, radio, newspaper, etc.). Thus the need to hone in on your audience’s interests is critical. Batch and Blast or Tune […]

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Email resolutions

I sent this out recently to my I Send Your Email newsletter sign-up list, but wanted to share the information here as well. Here’s where you can sign-up for the monthly newsletter with tips and information to get this sent to you directly. Email resolutions It’s a safe bet that we’ve all made New Year’s […]

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Temporary hiatus

Thanks to those of you who have asked if I’ve abandoned this blog, but rest assure that is not the case! I’ve just taken a temporary leave to get caught up on my workload, but I’ll be back in early November with more posts. I appreciate your interest!

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Wrong source for lipstick information

I noticed a spike in traffic yesterday to this blog of people searching “you can put lipstick on a pig.” After a little bit of Google searching myself, I discovered Obama used the phrase yesterday in a speech. To everyone who landed on this post I wrote in June 2007, but was looking for a […]

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