Archive | January, 2007

Interactive Advertising – Putting the Fans in the Super Bowl

The idea of user-generated advertising during the Super Bowl fascinates me. That companies would be willing to allow Joe or Jane Public to control the content of the most expensive time on television is intriguing. Not that the advertisers are totally hands-off, as Chevy learned the hard way what happens when the public gets their […]

Continue Reading

A Happy iPod Story for 2007

I am excited to start off 2007 with a tale of good customer service. Just before leaving town for vacation I noticed the screen on my iPod was broken. After a quick trip to the Genius Bar, my iPod was off to iPodResQ to be repaired. It wasn’t the cheapest option, but when I factored […]

Continue Reading