Archive | word of mouth RSS feed for this section

A Happy iPod Story for 2007

By on January 2, 2007 in iPod, Marketing, word of mouth

I am excited to start off 2007 with a tale of good customer service. Just before leaving town for vacation I noticed the screen on my iPod was broken. After a quick trip to the Genius Bar, my iPod was off to iPodResQ to be repaired. It wasn’t the cheapest option, but when I factored [...]

Read full story • Comments { 0 }